Accessibility: Form and Survey Solutions

Why Is This Important?
  • Improves readability for users with visual impairments.
  • Allows for easier navigability for all.
  • Fosters focus instead of confusion on how to fill out a specific form.
When To Use It

Anytime you are creating digital or printed forms and surveys intend for digital use, including data collection, feedback, registrations or applications.

How To Use It
  • Use clear sans serif fonts with at least a 12-point size for questions and 14-point for headings.
  • Use left-aligned text and consistent spacing.
  • Write questions in plain, simple language and keep them as short as possible.
  • Group related questions together and use clear section headings.
  • Label all fields clearly and place labels close to the input fields.

Avoid using:

  • All caps.
  • Long blocks of text.
  • Complex or technical language.
Best Practices
Layout and Organization
  • Keep the layout simple and easy to follow.
  • Group related questions together to help users stay oriented.
  • Use built-in heading styles for structure and navigation.
  • Limit complex question types like rankings or Likert scales when possible.
Content and Instructions
  • Write clear, descriptive labels for every field.
  • Identify required fields with text (not color alone).
  • Provide short, direct instructions to guide users through the form.
  • Avoid using placeholder text for key information. It may not be read by all assistive tools.
  • Inaccessible question types include any question that requires the user to use drag and drop, has a slider or requires interaction with graphics.
Design and Visuals
  • Use strong color contrast between text and background.
  • Don鈥檛 rely on color alone to convey meaning.
  • Choose accessible themes and built-in styles to maintain structure.
User Experience and Testing
  • Offer clear, helpful error messages so users can fix mistakes easily.
  • Make sure the form can be completed using only a keyboard.
  • Test with assistive technologies and a variety of users to catch potential barriers.
Training and Resources
Articles